
End-to-End Billing Specialist
21 hours ago
At a leading subscription-based billing company, we are looking for a highly skilled and experienced Senior Billing Specialist to join our team. As a key member of our finance department, you will be responsible for managing the end-to-end billing process, ensuring timely and accurate payments from our customers.
- Manage subscription lifecycles in Stripe, including new setups, plan changes, prorations, cancellations, reconciliations, and revenue tracking.
- Own dispute representation, preparing and submitting evidence packets to protect company revenue.
- Execute and maintain billing workflows in HubSpot, automating tickets and cross-team communication.
- Support month-end close with AR aging reports, reconciliations, and cash collection forecasting.
- Investigate delinquencies, analyzing root causes, adjusting accounts, and handling outbound collections calls/emails when needed.
- Partner with Sales & Customer Success to ensure accurate subscription data.
- Identify and implement process improvements to make AR more efficient and scalable.
Required Skills and Qualifications:
- 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
- Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
- Direct experience preparing and submitting dispute representation evidence to banks/payment processors.
- Strong knowledge of HubSpot for AR/billing workflows.
- Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
- Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
- Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced, high-growth environment.
Benefits:
- Competitive salary based on experience.
- 100% remote role with core hours of 8:00 AM – 5:00 PM ET (Mon–Fri).
- Generous PTO: 15 vacation days + US holidays.
- Growth-oriented culture: join an inclusive, international, innovative team where your contributions make a tangible difference.
Why Choose Us?
We are a cutting-edge technology company that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to create a work environment that is inclusive, supportive, and empowering. If you are passionate about delivering exceptional results, working collaboratively with others, and making a meaningful impact, then we encourage you to apply for this exciting opportunity.
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