Project Coordinator Specialist

1 day ago

Angeles City, Central Luzon, Philippines beBeeOperations Full time ₱1,500,000 - ₱2,000,000
Project Coordination Specialist

The Operations Project Coordinator plays a pivotal role in overseeing the strategic execution of key initiatives across the operations landscape. This role is responsible for managing the portfolio of projects aligned with business priorities, ensuring effective governance, visibility, and value delivery.

This involves leading the planning, prioritization, and governance of operations projects and initiatives aligned to strategic goals. The ideal candidate will drive cross-functional coordination, monitor project performance, mitigate risks, and support the transformation agenda across geographies.

  • Key Responsibilities:
  • Develop detailed project plans, charters, status reports, and risk mitigation strategies.
  • Ensure adherence to standard project management methodologies and frameworks (Agile/Waterfall/Hybrid).
  • Facilitate executive updates and steerco reviews with clear progress narratives and decision-making inputs.

Stakeholder Engagement & Communication

  • Partner closely with operations leaders, enabling teams (WFM, QA, Training), technology, and other support functions to ensure initiative success.
  • Communicate proactively with stakeholders to manage expectations and foster collaboration.
  • Track and report on benefits realization, including financial and non-financial impact across initiatives.

Process Improvement & Value Delivery

  • Identify opportunities to streamline processes, eliminate redundancies, and enhance operational efficiency.
  • Support change management efforts to ensure smooth adoption and sustainability of new solutions.
  • Drive end-to-end delivery of complex, cross-functional projects within scope, timeline, and budget.

Required Skills & Qualifications

  • Bachelor's degree in Business, Operations, Industrial Engineering, or related field.
  • 5+ years of work experience with preferred project and portfolio management in an operations or contact center environment.
  • Strong analytical, organizational, and leadership skills.
  • Excellent communication and stakeholder management abilities.

Benefits

  • Opportunity to work with a dynamic team in a rapidly evolving industry.
  • Chance to develop and apply project management expertise in a challenging environment.
  • Collaborative and supportive work culture.

Others

  • Work From Home enabled.
  • Stable internet connection required.

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