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Customer Service Director
2 weeks ago
**Job Description:**
We are seeking a highly skilled Customer Service Director to join our team at Private Advertiser. As a Customer Service Director, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.
Main Responsibilities:
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Conduct regular customer surveys and gather feedback to improve services.
- Maintain strong relationships with customers and stakeholders.
Qualifications:
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of customer service or management experience.
- Excellent leadership and communication skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- Opportunity to work with a dynamic and collaborative team.