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Customer Service Director

2 weeks ago


Cebu City, Central Visayas, Philippines Private Advertiser Full time

**Job Description:**

We are seeking a highly skilled Customer Service Director to join our team at Private Advertiser. As a Customer Service Director, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.

Main Responsibilities:

  1. Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  2. Conduct regular customer surveys and gather feedback to improve services.
  3. Maintain strong relationships with customers and stakeholders.

Qualifications:

  1. Bachelor's degree in Business Administration or related field.
  2. Minimum 5 years of customer service or management experience.
  3. Excellent leadership and communication skills.
  4. Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunity to work with a dynamic and collaborative team.