Talent Management Specialist

21 hours ago

Makati City, National Capital Region, Philippines ETeam Workforce Private Corporation Full time

The Talent Management Specialist role at ETeam Workforce Private Corporation presents an exciting opportunity for a highly skilled and organized individual to join our team.

About the Role:

We are seeking a detail-oriented and analytical professional to manage our recruitment processes, ensuring seamless execution and effective communication with stakeholders.

Key Responsibilities:

  • Coordinate global POC for the weekly RAC process, fostering collaboration with Regional POCs and HROD to guarantee timely inputs and outcomes.
  • Manage recruitment and onboarding survey data for NY and London, supporting roll-out to other offices as needed.
  • Create and maintain quarterly recruitment newsletters to keep stakeholders informed.
  • Develop and maintain a global recruitment Teams channel for efficient communication, updates, and best practice sharing.
  • Update and maintain the Global Recruitment Portal on the Firm's intranet, including org charts, RAC guidelines, and newsletter uploads.
  • Ensure the Recruitment Community distribution list remains current.
  • Handle data requests (e.g., agency spend, hire volume, cost-per-hire, early careers data).
  • Provide actionable insights on global and regional recruitment data (e.g., sourcing success rates, role posting strategies).
  • Oversee the global Pirical account, encompassing renewal, improved usage, and report generation.
  • Clean up periodic agency data.
  • Track ServiceNow projects (interview scheduling, onboarding pilots in the US and London, Knowledge Base updates).
  • Manage global merchandise ordering and stock management.
  • Liaise with HRIS for ATS-related requests (queries, reports, enhancements).
  • Collaborate with the Compliance team on recruitment aspects.
  • Partner closely with Regional Recruitment Leads and the Recruitment Operations Manager, supporting projects and initiatives as required.

Requirements:

To be successful in this role, you will require:

  • Bachelor's/College Degree
  • Minimum of 3 to 5 years' experience related to the role
  • Excellent customer service skills
  • Outstanding communication skills – written and verbal – and ability to work at all levels
  • Knowledge of MS Office tools used for analysis and presentation of data, specifically Word, Excel, PowerPoint, MS Access, and MS Visio
  • Amenability to work in rotating shifts (APAC, EMEA, and Americas time zones), Hybrid set-up

Essential Skills:

  • 3 to 5 years of HR Administration work experience gained from working in an HR environment
  • 3 to 5 years of BPO / HR Shared Services work experience in either HR Operations and HR Systems role particular to recruitment systems, from a multinational, blue-chip, professional, or financial services organization
  • Experience in using case management systems (ServiceNow)
  • Experience in using HR/Recruitment Systems (Taleo, viRecruit, etc.)
  • Demonstrated ability to learn new functional concepts quickly and work with minimal supervision
  • Demonstrated ability to handle and maintain confidential and sensitive information
  • Ability to collaborate and actively contribute to a strong team environment, yet able to work independently and take ownership of tasks
  • Client-focused attitude. Experience providing client service to internal and external clients
  • Ability to successfully manage multiple responsibilities with competing priorities and strict deadlines. Must have the ability to re-prioritize work as required
  • Ability to communicate effectively at all levels within the firm
  • Strong attention to detail

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