Call Center QA Supervisor Role
2 days ago
We are seeking an experienced Call Center QA Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions.
- This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.
- Oversee the QA team in evaluating inbound and outbound calls, chat, and email interactions.
- Develop and implement quality assurance strategies to enhance customer service performance.
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Receivables Recovery Operations Supervisor
3 days ago
Quezon City, National Capital Region, Philippines V-Call Center Link Inc. Full timeV-Call Center Link Inc. is seeking a highly motivated Receivables Recovery Operations Supervisor to join our team. In this role, you will be responsible for managing stakeholder expectations and representing the team in meetings.About the RoleStakeholder Expectations: Manage stakeholder expectations and represent the team in meetings.Team Performance:...
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Call Center
2 weeks ago
Makati City, National Capital Region, Philippines Call Center Careers Inc. Full timeWE'RE HIRING Onsite ProcessWilling Start on Feb 10,Earn: Up to 27k Salary OfferPosition: Customer Service Representative, Telco accountQualifications:Open for Newbies and Career ShiftersOnsite set-upHs , SHS , Fresh , College GraduateWith or Without BPO experienceFree tips via phone callStart AsapClick Apply now
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Call Center
2 weeks ago
Makati City, National Capital Region, Philippines Call Center Careers Inc. Full timeOpen for Career ShiftersJoin us on: February 12 ,26 For exciting opportunities for youCustomer Service Representative & TELCO accounts( Pure Voice ) High school, Senior Highschool,Under grad and College graduates are welcomeOpen for newbiesGood English Communication SkillsSAME DAY JOB OFFER FOR YOULet's Kickstart your Career journeyClick here to Apply
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Quality Auditing Senior Analyst
4 days ago
Makati City, National Capital Region, Philippines JobsAvenuePH Full timeOn-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, Employee Recognition ProgramGovernment Mandated BenefitsInsurance Health & WellnessDisability Insurance, Health Insurance, Life Insurance, HMOEmployee Discount, Sleeping QuartersProfessional DevelopmentBereavement Leave, Maternity & Paternity...
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Call Center Senior Representative
2 days ago
Quezon City, National Capital Region, Philippines NTT DATA, Inc. Full timeIn this Role you will be Responsible For:Communicate with contracted and non-contracted Providers by providing information and assistance as appropriate.Assist Providers with interpreting Member eligibility and benefit information.Assist with general questions about the existing Programs and Member benefits.Assist with direction on the available Provider...
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Call Center Agent
3 weeks ago
Makati City, National Capital Region, Philippines Neksjob Full timeCall Center Agent (Zoom Process) - Makati Site 20k Duties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement...
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Call Center Representative
1 week ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeCall Center Representative / With BPO Experience l Makati Site- 20kAttracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.QualificationQualifications*At least...
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Call Center Agent
2 days ago
Makati City, National Capital Region, Philippines KMDC Employment Services Full timeOn-site - Makati No Exp Required Bachelor Full-timeJob DescriptionDescriptionAnswer inbound calls and assist with customer inquiries within a fast-paced BPO and Call Center environment.Possess strong communication and problem-solving skills.Document interactions, process orders, and escalate unresolved issues to appropriate resources.Commit to continuous...
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Call Center Agent
1 week ago
Makati City, National Capital Region, Philippines Neksjob Philippines Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate...
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Call Center Specialist
11 hours ago
Makati City, National Capital Region, Philippines Caldwell Communications Full timeAbout the RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing top-notch customer service and support to clients. As a Call Center Agent, you will be the primary point of contact for customers, answering their queries and resolving any issues they may have.
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Call Center Specialist
2 days ago
Makati City, National Capital Region, Philippines KMDC Employment Services Full timeKMDC Employment Services is a leading provider of employment services, and we are seeking a highly skilled Call Center Specialist to join our team.About the Role:This role involves handling inbound calls from customers, responding to their inquiries, and providing them with the necessary solutions.Responsibilities:Assist customers with their queries via...
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Call Center Agent
3 weeks ago
Makati City, National Capital Region, Philippines Neksjob Full timeCall Center Agent (Zoom Process) - Makati Site 20k Duties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement...
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Call Center Representative
3 weeks ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeCall Center Representative / With BPO Experience l Makati Site- 20kAttracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.QualificationQualifications*At least...
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Call center representative
4 weeks ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeCall Center Representative / With BPO Experience l Makati Site Attracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.QualificationsAt least high school...
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Call Center Agent
4 weeks ago
Makati City, National Capital Region, Philippines Neksjob Full timeCall Center Agent - With Experience - Makati - 27k Your day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional...
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Call Center Agent
4 weeks ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...
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Alorica Cubao/Centris
1 week ago
Quezon City, National Capital Region, Philippines JobsAvenuePH Full timeBy proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role:We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with...
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Call Center Agent
4 weeks ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate...
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Call Center
4 weeks ago
Makati City, National Capital Region, Philippines Neksjob Full timeCustomer Care Agent - With Experience - Makati - 27kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional...
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Call Center Agent
3 weeks ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate (old curriculum)...