Professional Customer Service Agent

5 days ago


Manila, National Capital Region, Philippines Alta Resources (Philippines) Corporation Full time
About the Position:

We are seeking a talented Professional Customer Service Agent to join our team at Alta Resources (Philippines) Corporation. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels. Your primary responsibilities will include handling customer inquiries, resolving issues, and maintaining accurate records.

Main Responsibilities:
  • Handle customer inquiries via phone, email, or chat.
  • Analyze customer concerns and provide solutions or recommendations.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Maintain accurate records and reports to ensure data integrity.

Requirements:
  • High school diploma or equivalent required; college degree preferred.
  • Minimum 2 years of experience in customer-facing roles.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.


  • Manila, National Capital Region, Philippines Pilipinas Teleserv Inc. Full time

    Job SummaryWe are looking for a highly motivated and detail-oriented Multichannel Customer Service Agent to join our team at Pilipinas Teleserv Inc.This is a full-time position that requires excellent communication and problem-solving skills. As a Multichannel Customer Service Agent, you will be responsible for providing comprehensive support to customers...


  • Manila, National Capital Region, Philippines IASA, Inc. Full time

    As a Bahasa Melayu/Indonesia Speaking Agent (Customer Support Service Agent - Bahasa), you will be responsible for assisting the Bahasa Melayu/Indonesia speaking passengers and/or travel agents of Air France/KLM Royal Dutch Airline in relation to their airline ticket/concerns through calls, chats, and/or e-mails. You will have a shifting schedule (Day Shifts...


  • Manila, National Capital Region, Philippines Trip Group Full time

    We are seeking a Global Customer Service Agent to join our customer support team. In this role, you will be responsible for providing top-notch service to our customers and working closely with our team to achieve excellence.About the JobProvide exceptional customer service via phone, chat, or emailCollaborate with colleagues to resolve customer issues and...


  • Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Part time

    Role Description:As an Insurance Agent with HANNAH JOY BERNARDO INSURANCE AGENT, you will play a crucial role in building relationships with clients and providing them with personalized insurance solutions.You will be responsible for identifying new business opportunities, developing and executing sales strategies, and ensuring compliance with regulatory...


  • Manila, National Capital Region, Philippines Shangri-La Group Full time

    Career Opportunities: Customer Sales Agent (170963)Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati...


  • Manila, National Capital Region, Philippines ALLSECTECH MANILA, INC Full time

    We are seeking a highly motivated and detail-oriented individual to fill the position of Customer Service Agent in our company. No prior experience is required, but a high school graduate with excellent written and verbal communication skills is preferred.The ideal candidate should be able to effectively manage phone calls, have strong listening skills, and...


  • Manila, National Capital Region, Philippines Neksjob Philippines Full time

    **About Us**Neksjob Philippines values excellent customer service as the backbone of our business. We strive to deliver exceptional experiences that foster long-lasting relationships with our customers.About the JobWe are seeking a skilled Call Center Agent With Experience to join our team. The ideal candidate will be responsible for responding to customer...


  • Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Part time

    About Us:HANNAH JOY BERNARDO INSURANCE AGENT is a reputable insurance agency that offers a wide range of insurance products and services.We are seeking a talented and driven Insurance Agent to join our team and contribute to our success.Job Responsibilities:Identify and pursue potential clients to grow the businessProvide expert advice on insurance products...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    About the Job:We are Private Advertiser, a leading organization in the healthcare industry, seeking a talented Customer Service Agent - Medical Billing to join our team.Key Responsibilities:Answer inbound calls from patients/providers regarding their billing inquiries.Facilitate payments using client software applications.Maintain accurate records of client...


  • Manila, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    A call center agent, also known as a customer service representative, manages inbound or outbound customer calls, providing information, resolving issues, and ensuring customer satisfaction.


  • Manila, National Capital Region, Philippines Work Services Full time

    Job Summary:STACKph is seeking a highly motivated and experienced Call Center Agent to join our team. In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and resolving complex issues.Key Responsibilities:Provide customer support through phone, email, and chatResolve customer complaints and issues...


  • Manila, National Capital Region, Philippines Dexcom Full time

    About DexcomDexcom Corporation is a pioneer and global leader in continuous glucose monitoring. Our mission is to empower people to take control of their health by unlocking information and insights that drive better outcomes.We are driven by ambitious, passionate people who are committed to delivering exceptional customer experiences. As a key member of our...


  • Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time

    Job Overview">HGS Offshore Staffing Solutions is seeking a highly skilled and experienced Team Lead to oversee a team of customer service and technical support agents. This role is pivotal in driving team engagement, operational excellence, and continuous improvement to meet the service level agreements (SLAs) and key performance indicators (KPIs) set by the...


  • Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Are you passionate about providing exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving complex problems? If so, we want to hear from you! Nityo Infotech Services Philippines Inc. is currently seeking a Remote Customer Support Agent to join our team.**Responsibilities:Respond to client inquiries via phone, email, or...

  • Guest Service Agent

    2 days ago


    Manila, National Capital Region, Philippines Eton Properties Philippines Inc. Full time

    Job Summary: The position is responsible for the overall customer service impression of the property for handling guest's check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Guest Services:Efficient check-in and check-outPositive guest comments/feedbackAnticipate...


  • Manila, National Capital Region, Philippines Lone Wolf Technologies Full time

    JOB SUMMARY: As an Agent Success Coordinator, you will be a key part of our Customer Success team, supporting real estate agents in maximizing the value they receive from our technology solutions. Your primary responsibilities will include managing business analytics, performing administrative duties, writing high-level tickets for internal teams, and...


  • Manila, National Capital Region, Philippines Neksjob Philippines Full time

    Job Description:">We are seeking enthusiastic individuals to join our team as Call Center Agents. No prior experience is required, and we provide comprehensive training to help you succeed in this role.">About Us:">Neksjob Philippines offers a dynamic and rewarding environment where you can start your career in customer service. Our team focuses on...


  • Manila, National Capital Region, Philippines NTT DATA North America Full time

    About NTT DATA North AmericaWe strive to hire exceptional individuals who want to grow with us. As a global company, we value diversity, adaptability, and forward-thinking.This role as a Customer Service Manager involves overseeing the provision of front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Main...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    In this Quality Compliance Analyst role, you will work closely with our Operations team to enhance agent skills and knowledge through targeted training programs. With your extensive experience in a BPO setting, preferably within the banking and financial sector, you will be well-equipped to analyze quality results and propose actionable plans for...


  • Manila, National Capital Region, Philippines Lightbird Full time

    Job Description:We are seeking an experienced and skilled Customer Service Professional to join our team at Lightbird. The successful candidate will be responsible for providing world-class service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Support customers via phone, email, or...