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IT Applications Manager

2 weeks ago

Pasig, National Capital Region, Philippines Aurecon Full time

Azureon is seeking an experienced Digital IT Infrastructure Specialist to join their team. In this role, you will play a key part in the operations and maintenance of the ServiceNow instance, responsible for customizing, configuring, and maintaining the platform to meet the organization's needs for managing IT services and operations.

Responsibilities
  • Manage the health and performance of the ServiceNow platform through preventive maintenance, timely troubleshooting, performance monitoring, and proactive identification of potential issues.
  • Continuously improve the platform to optimize processes and user experience.
  • Maintain comprehensive documentation of all development efforts, including use cases, configuration, customizations, and integrations, to ensure maintainability, knowledge transfer, and future development efficiency.
About Aurecon

Aurecon is an engineering and infrastructure advisory company that co-creates innovative solutions with clients to address complex challenges. We work together to create a culture based on respect, trust, and inclusiveness. Our differences fuel our creativity.

Requirements
  • Tertiary qualifications in Computer Science or a related discipline
  • At least 4 years' experience in implementation/customization and administration of ServiceNow ITSM and ITOM
  • Strong experience in application development and support in a Global Shared Services set up
  • Experience in ServiceNow ITSM and ITOM