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Change Process Governance Specialist

1 week ago

Manila, National Capital Region, Philippines Private Advertiser Full time

We are seeking an experienced Change Management Consultant to join our team at Private Advertiser. As a key member of our organization, you will be responsible for ensuring the smooth operation of IT service management processes and driving continuous improvement in service delivery and management.

Key Responsibilities:

  • Develop and implement effective change control procedures to minimize disruptions to business operations.
  • Chair the Change Advisory Board (CAB) and produce agendas, minutes, and reports accordingly.
  • Work closely with stakeholders to schedule and prioritize changes according to business needs.
  • Continuously evaluate and refine IT service management processes to enhance efficiency and effectiveness.

Requirements:

  • 6+ years relevant experience in managing large enterprise technology.
  • Excellent understanding and proven experience in ITSM implementation in a multi-site environment.
  • Proven experience plus qualification in ITIL.
  • Sound understanding of IT operating model design and best practices.