Business Intelligence and Analytics Manager

3 days ago


Taguig, National Capital Region, Philippines Everise Full time
Business Intelligence and Analytics Manager

As a Business Intelligence and Analytics Manager at Everise, you will be responsible for developing and maintaining business intelligence systems and providing actionable insights to leadership through data analysis.

Key Accountabilities:

  • Develop and maintain business intelligence systems to provide timely and accurate insights to leadership.
  • Provide actionable insights to leadership through data analysis and variance reporting.
  • Collaborate with operations teams to optimize labor costs and improve staffing efficiency.
  • Support business leaders in making informed decisions through data-driven recommendations.

Essential Skills and Qualifications:

  • 5+ years of experience in WFM/FP&A, preferably in a contact center or service-oriented business.
  • Strong analytical skills and attention to detail.
  • Excellent communication and interpersonal skills.


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