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Business Intelligence Specialist

3 weeks ago


Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full time

Job Summary for Business Intelligence Specialist

About the Position:

Ceptat Credit Financing Inc. is looking for an experienced Business Intelligence Specialist to play a vital role in supporting operational efficiency and data-driven decision-making across credit, collections, and sales functions within the company.

Main Responsibilities:
  • Analyze operational data to identify areas for improvement and provide actionable insights to support business decisions.
  • Develop and maintain databases and data systems to support business intelligence needs.
  • Design and implement data visualization tools to facilitate data-driven decision-making.
Balanced Scorecard & KPI Tracking:

Work closely with operations teams to gather, analyze, and monitor KPI data relevant to operations and support teams.

  • Develop and implement processes to ensure timely and accurate scorecard reporting.
  • Collaborate with stakeholders to identify trends, patterns, and areas needing improvement in KPI performance.
Process Improvement:

Identify inefficiencies in operational processes and recommend automation or workflow optimization to enhance productivity.

  • Collaborate with IT and department teams to implement and optimize systems, ensuring accurate data tracking and reporting.
  • Streamline workflows to reduce manual work, improve customer interactions, and enhance credit and collections processes.