IT Infrastructure Manager

2 days ago

Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,000,000
Job Title:

A highly skilled IT Operations Specialist is required to join our team.

About the Role:

This position involves providing technical support and assistance to end users across various aspects of the organization. The successful candidate will be responsible for managing user accounts, groups, security configurations, and access controls within Microsoft 365 Admin Center and Azure AD.

Main Responsibilities:
  • Manage user accounts, groups, security configurations, and access controls within Microsoft 365 Admin Center and Azure AD.
  • Provide hardware and software support to ensure smooth operations, including troubleshooting laptop and peripheral device issues.
  • Respond promptly to user inquiries, diagnose problems efficiently, and escalate complex issues as needed.
  • Assist with software installations, updates, and configuration settings, ensuring compatibility and compliance with organizational policies.
  • Collaborate with cross-functional teams to implement and maintain IT infrastructure, including network connectivity, email systems, and security measures.
  • Perform regular system maintenance, including monitoring system performance, applying security patches, and updating software.
  • Document IT procedures, user guides, and knowledge base articles for self-help resources.
  • Liaise with external vendors and service providers to coordinate support and troubleshoot issues.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Proven experience as an IT Support Specialist or similar role, with a focus on Microsoft 365 and Azure AD administration.
  • Strong knowledge of Microsoft 365 applications and ability to troubleshoot related issues.
  • Familiarity with Azure AD, including user management, security groups, conditional access, and single sign-on configurations.
  • Proficiency in Windows and macOS operating systems, hardware troubleshooting, and software installation and configuration.
The Ideal Candidate:

We are looking for a proactive and self-motivated individual with excellent problem-solving skills, effective communication abilities, and a customer service orientation. The ideal candidate should possess strong technical knowledge and a willingness to learn new technologies.

What We Offer:

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Contact Us:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application. We look forward to hearing from you

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