Customer Support Specialist

3 days ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

Key Responsibilities:
As a Customer Support Specialist, your primary role will involve addressing incoming inquiries from clients, providing answers to questions, resolving issues, delivering information, and managing complaints related to the company's offerings.

Benefits:
Health Maintenance Organization (HMO) coverage starting on your first day, along with one complimentary dependent. Group life insurance is also provided. Opportunities for leave encashment, a vibrant work environment, and attractive Employee Recognition Program (ERP) incentives are available.

Qualifications:
- Minimum requirement of a High School diploma or college-level education.
- Exceptional English communication skills, both verbal and written.
- A minimum of 6 months experience in a Business Process Outsourcing (BPO) setting is preferred.
- Experience in collections or technical support is advantageous but not mandatory.
- Must be willing to work onsite.

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