Healthcare Finance Operations Specialist

16 hours ago


Manila, National Capital Region, Philippines ENGINEERINGUK Full time

The Finance Operations organization works with every part of Amazon to provide operations accounting and operational excellence services with the highest level of controllership at a low cost. We provide the backbone systems and operational processes that accurately pay Amazon's suppliers, invoice our customers, and report financial results.

As part of the Amazon Healthcare Global Finance Operations Services team, you will work with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Pharmacy, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management.

The ideal candidate will have exposure to healthcare revenue cycle, including shared services functions such as billing, collections, cash application, and denials management. They will be able to learn quickly and be willing to experiment with new ideas.

Key Responsibilities

  • Contributes to the successful management of healthcare receivables operations, including collections, cash application, account reconciliations, and denials management.
  • Interfaces with payers, employers, and patients to ensure timely and accurate resolution of accounts receivables.
  • Independently identifies areas of operational opportunity, prioritizes using analysis and investigation, presents recommendations, and drives implementation by collaborating with cross-functional teams.
  • Reviews and recommends changes to policies and procedures to improve Accounts Receivables processes.
  • Acts as the Voice of the Customer by acting and reporting on observed areas for improvement.
  • Participates in the development of training materials and quality assurance programs.
  • Adheres to collection and productivity standards as set by leadership.


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