Operations Director Role
5 days ago
The Operations Director role is a leadership position responsible for overseeing the day-to-day operations of a contact center. The ideal candidate will have exceptional leadership skills, with the ability to manage and develop supervisors and teams to achieve high performance standards.
The job involves implementing operational strategies that align with corporate objectives, managing metrics and performance criteria, and continuously improving call center productivity. The Operations Director will also be responsible for reviewing and providing guidelines for maintaining a competitive edge, analyzing trends, and producing statistical reports on individual performance and sales trends.
Additionally, the role requires strong communication and interpersonal skills, with the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives. The ideal candidate will have a working knowledge of Microsoft Office and excellent analytical and problem-solving skills.
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Operations Leadership Role
16 hours ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeJob DescriptionThe Director of Operations is a key leadership position within the organization. As a top performer, you will oversee and direct the activities of multiple campaigns, working closely with operations managers, team leaders, and staff assigned to these programs.This role requires someone who can multitask with ease and proficiency, managing...
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Operations Director
2 days ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Operations Director to join our team. This role is responsible for driving the performance of a team of consultants, meeting and exceeding all KPI targets.Main Responsibilities:Drive business growth by improving operational efficiency and reducing costs.Strengthen relationships with customers and stakeholders by...
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Operations Management Director
3 days ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeJob OverviewWe are seeking a highly skilled and experienced Operations Management Director to join our team. As a key member of our leadership team, you will be responsible for managing and developing supervisors and operational management associated with day-to-day contact center operations.The successful candidate will have a proven track record of driving...
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Campaign Operations Director
2 weeks ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeCampaign Operations DirectorJob Overview:The Campaign Director for the Contact Center is responsible for overseeing the operational aspects of the contact center, ensuring that technical and customer service support is delivered efficiently and effectively. This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing...
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Customer Experience Operations Director
3 days ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeAbout The Opportunity:We are looking for a highly skilled and experienced Customer Experience Operations Director to join our team.In this role, you will be responsible for leading and managing an operations team, with a focus on delivering exceptional customer experiences and achieving business objectives.You will work closely with cross-functional teams to...
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Operations Director
6 days ago
Angeles City, Central Luzon, Philippines Majorel Full timeOperations Director - CX DeliveryWe're looking for an experienced Operations Director - CX Delivery to join our team. As a key member of our leadership team, you will be responsible for overseeing the delivery of customer experience (CX) across multiple channels and geographies.Key Responsibilities:Develop and implement strategies to improve service quality,...
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Operational Excellence Director
2 days ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeAs an Operational Excellence Director, you will play a critical role in driving business impact through improvements in cost, customer experience, and demand management.ResponsibilitiesLead and execute Lean Six Sigma initiatives by engaging with senior leaders across the enterprise to identify and scope Lean-related business challenges.Conduct fact-based...
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Director of Business Development Operations
3 days ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeJob DescriptionWe are seeking a highly motivated and experienced Director of Business Development Operations to join our team. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies that drive business growth and improve efficiency.The successful candidate will have a proven track record of...
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Director of Operations Position
16 hours ago
Angeles City, Central Luzon, Philippines beBee Careers Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading multiple campaigns, overseeing operations staffing, and providing excellent client service. They will also develop individual and team goals, implement plans to carry out objectives, and ensure compliance with established policies and procedures.Campaign ManagementOversee the...
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IT Director of Infrastructure Operations
1 week ago
Angeles City, Central Luzon, Philippines Ventra Health Full timeAbout Ventra HealthVentra Health is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Our mission is to deliver transparent and data-driven solutions that solve complex revenue and reimbursement issues, enabling clinicians to focus on providing...