Relationship Builder

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time $6,000 - $7,200
Customer Support Role

We are seeking a proactive and personable individual to join our Customer Success Team as a Customer Advocate. This role involves engaging with new customers over the phone, guiding them through a qualification process, and providing tailored support.

This is an excellent opportunity for someone who excels in relationship-building, problem-solving, and customer service. You will be working in a dynamic and high-energy environment where adaptability and effective communication are key.

Responsibilities
  • Engage with customers via phone, email, or text to assess needs and provide tailored support
  • Listen actively and resolve inquiries with exceptional customer service
  • Deliver conversational, natural interactions even when following a script
  • Adapt to shift requirements, including weekends and holidays
  • Operate effectively both as part of a team and independently
Requirements
  • Outstanding interpersonal and communication skills
  • Ability to thrive in a dynamic and high-energy work environment
  • 2+ years of customer service experience (call center experience preferred)
  • High school diploma required; Bachelor's degree preferred
  • 100 Mbps or Higher Internet Speed
Benefits
  • Work From Home
  • Paid Time Off package
  • Monthly Incentive Opportunities

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