Chief Customer Experience Officer

4 days ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000
Job Summary

The CX Associate Director Operations role oversees daily operations, ensuring exceptional customer service through team management and performance analysis.

Main Responsibilities
  • Daily operations oversight for optimal service delivery.
  • Team performance management to drive results-oriented growth.
  • Customer-centric approach with strategic planning and continuous improvement.
Key Qualifications
  • Strong leadership and operational skills with a focus on CX excellence.
  • Strategic planning expertise with budget management capabilities.
  • Data-driven decision-making with process innovation.

A minimum of 10 years' experience in CX operations, BPO, or customer service leadership is required. International clients across various industries are preferred.

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