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Entry-Level Call Center Agent

1 week ago

Manila, National Capital Region, Philippines MCI Full time
About the Job

Are you looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer service? We are seeking a talented Entry-Level Call Center Agent to join our team

In this role, you will be responsible for handling incoming customer inquiries and resolving issues in a professional and courteous manner. You will also have the opportunity to develop your skills and knowledge in areas such as customer relationship management, sales, and marketing.

Key Responsibilities:

  • Handle incoming customer inquiries and resolve issues
  • Develop and maintain relationships with customers
  • Upsell and cross-sell products and services

Requirements:

  • High school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Positive attitude