
Mid-Senior Level Marketing Operations Professional
2 days ago
Our team is seeking a highly organized Marketing Operations Specialist to assist in the smooth operation of our fast-paced marketing and sales environment.
- Customer Service Support: Monitor and respond to messages in our inbox, escalate customer service questions to the relevant internal teams, utilize templates and FAQs to provide accurate and friendly responses.
- Beer Support Material Coordination: Serve as a liaison between our sales team and external design agency, ensuring beer support materials are requested, completed, accurate, and delivered on time.
- Retail Program Execution: Track seasonal and evergreen retail promotions and ensure all materials are ordered, designed, and distributed according to schedule.
- Sales Support Coordination: Monitor inbound marketing support requests from the sales team, circulate design drafts to stakeholders, collect feedback, and communicate deadlines.
- Beer Data & Project Management: Manage Airtable databases to ensure beer stats, release information, and marketing assets are accurate and timely.
Responsibilities include:
- Collaborate with marketing, design, and web teams to ensure website pages and social assets are created and published on schedule.
- Work independently and collaborate across time zones.
- Coordinate projects across multiple tools and teams.
Requirements:
- Excellent written communication skills in English.
- Highly organized with strong project coordination skills.
- Familiarity with Gmail, Google Workspace, and project management tools like Airtable or Trello.
- Experience in beverage, CPG, or agency coordination is an asset.
This role is a mid-senior level, full-time position offering competitive compensation.
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