Customer Service Representative with Excellent Communication Skills

5 days ago


Makati City, National Capital Region, Philippines Neks Job Philippines Full time
About Neks Job Philippines

We are a dynamic and innovative company committed to delivering exceptional customer service. Our team is passionate about building long-lasting relationships with our clients, and we're looking for talented individuals to join us.

What We Offer
  • A competitive salary of PHP 30,000 per month (approximately USD 600)
  • Paid training from day one to ensure you have the skills and knowledge needed to excel in your role
  • A leadership team that values your input and feedback, and works collaboratively to achieve our goals
  • A fun and supportive team environment where you can grow and develop your career
About the Role

We are seeking an experienced Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, resolving their inquiries and requests in a timely and efficient manner.

Your primary duties will include:

  • Answering incoming calls from customers and addressing their concerns in a friendly and professional manner
  • Resolving customer inquiries and requests in accordance with our company's policies and procedures
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing excellent service in a fast-paced and dynamic environment

To be successful in this role, you will need:

  • At least 6 months of call center experience
  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Basic computer navigation skills

We offer a comprehensive benefits package, including paid training, competitive salary, and opportunities for career growth and development.



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