Customer Engagement Associate

5 days ago


Pasig, National Capital Region, Philippines Hive Health Full time

Hive Health offers comprehensive, hassle-free digital health insurance plans through its all-in-one platform.

About the Team

Our Medical Operations team is responsible for delivering an unparalleled healthcare experience for Filipinos.

We are looking for a skilled Customer Success Associate to join our team and help us achieve our mission.

This role requires strong analytical and communication skills to drive results and improve patient satisfaction.

Main Responsibilities
  1. Support the delivery of exceptional patient experiences.
  2. Develop and maintain strong relationships with members and providers.
  3. Identify areas for process improvement and implement changes.
  4. Contribute to product development by incorporating customer feedback.
  5. Present data-driven insights to inform Hive's overall strategy.


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