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IT Systems Operations Specialist

1 week ago

Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time
Job Description

As a key member of the DITO Telecommunity Corporation team, you will be responsible for ensuring the smooth operation of our Business Support Systems (BSS) platforms. These systems are critical to our business, handling functions such as billing, customer management, and service provisioning.

The ideal candidate will have strong technical skills and experience in telecom BSS systems. You should be familiar with customized BSS platforms and possess excellent problem-solving skills, attention to detail, and strong communication abilities.

Responsibilities
  • System Monitoring and Maintenance:
  • Ensure the availability, performance, and security of BSS platforms.
  • Perform routine system checks and preventive maintenance to minimize downtime.
  • Respond to and resolve incidents related to BSS systems in a timely manner.
Requirements
  • Bachelor's degree in information technology, telecommunications, or a related field.
  • Strong understanding of telecom BSS systems, including billing, CRM, and order management.
  • Hands-on experience with customized BSS platform.
  • Knowledge of SQL, scripting, and other relevant programming languages for system operations.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and the ability to work collaboratively in a team environment.