Client Care Representative

2 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

We are seeking a dedicated and results-driven Client Care Representative to join our team at Neksjob Corporation. In this role, you will be responsible for providing exceptional customer support to our clients, using your strong communication skills to resolve customer complaints and concerns.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and is looking for a challenging and rewarding career path. As a Client Care Representative, you will have the opportunity to work closely with our team of experienced customer service professionals and develop your skills and knowledge in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide customer support via phone, addressing customer complaints and concerns in a timely and professional manner
  • Meet or exceed established customer satisfaction targets

Requirements:

  • Undergraduate degree with relevant work experience
  • At least 6 months BPO experience in a collections account


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