Client Care Expert
2 days ago
**J-K Network Services: A Leader in Commercial Banking Services**
We have been serving the Philippine market for over 30 years, providing exceptional services to institutional and business clients in multiple countries. Our dedication to customer satisfaction has earned us a reputation as a trusted partner in the industry.
**Job Summary**
We seek a skilled Customer Service Specialist to join our team. As a key member of our customer service unit, you will be responsible for delivering outstanding customer care and developing customized solutions for our commercial banking customers.
**Key Responsibilities**
- Provide first-line support for customer inquiries and issues.
- Collaborate with stakeholders to resolve client concerns.
- Develop and implement customized solutions for clients.
**Requirements**
- Minimum 2-3 years of call center experience.
- Flexible schedule required.
- Able to attend face-to-face interviews and undergo on-site training.
**What We Offer**
- HMO with 2 dependents.
- Retirement Plan.
- Medical Reimbursement.
- Insurance Coverage.
- 30 leave credits per year.
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