English Language Support Professional
5 days ago
English Language Support Professional Job Requirements:
Education: High school graduates (old curriculum) are eligible to apply
Language Skills: Strong English proficiency with excellent communication skills
Experience: BPO experience is a plus, but not required
Responsibilities:
- Provide excellent customer service and support to clients via phone or email
- Analyze client issues and provide effective solutions
- Work closely with the sales team to identify new business opportunities
- Maintain accurate records of client interactions
Benefits:
- 22-day training program with a training allowance
- 1,000 PHP work arrangement subsidy (prorated based on attendance)
- HMO coverage available within 2-3 weeks of employment
- 20 PTO days per year, plus government-mandated benefits
- 10% night differential & overtime pay
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