English Language Support Professional

5 days ago


Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

English Language Support Professional Job Requirements:

Education: High school graduates (old curriculum) are eligible to apply

Language Skills: Strong English proficiency with excellent communication skills

Experience: BPO experience is a plus, but not required

Responsibilities:

  1. Provide excellent customer service and support to clients via phone or email
  2. Analyze client issues and provide effective solutions
  3. Work closely with the sales team to identify new business opportunities
  4. Maintain accurate records of client interactions

Benefits:

  1. 22-day training program with a training allowance
  2. 1,000 PHP work arrangement subsidy (prorated based on attendance)
  3. HMO coverage available within 2-3 weeks of employment
  4. 20 PTO days per year, plus government-mandated benefits
  5. 10% night differential & overtime pay


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