Business Transformation Specialist
1 day ago
Join J-K Network Services, a leading BPO company, as a Business Transformation Associate and be part of a dynamic team that drives innovation and excellence.
About the Role:We are seeking a highly motivated and experienced professional to facilitate process improvement and assist business owners in enhancing existing process performance. The ideal candidate will have a strong background in Business Excellence, Business Transformation, Operational Excellence, and Continuous Improvement, with a focus on the Finance and Accounting field.
Key Responsibilities:- Facilitate process improvement and assist business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.
- Build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
- Assist the organization in creating, monitoring, measuring, and analyzing standardized processes.
- Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
- Bachelor's degree holder.
- At least 3 years of work experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, Process Improvement under Finance and Accounting field.
- At least 1 year of work experience in leading and value stream mapping activities.
- Work experience in BPO Company or any related industry.
- Amenable to work onsite.
- Competitive salary.
- Health Insurance (HMO) and Life Insurance coverage from day 1 of employment.
- Expanded maternity leave up to 120 days.
- Expanded paternity leave up to 30 days.
- Employee Stock Purchase Plan.
- Loyalty and Christmas Gift.
- Inclusion and Diversity Benefits.
- Night Differential Allowances.
- Car and Housing Plan.
- Company-sponsored trainings, upskilling, and certification.
- Flexible Working Arrangements.
- Healthy and Encouraging Work Environment.
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Business Transformation Specialist
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