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Business Transformation Specialist

4 weeks ago

Manila, National Capital Region, Philippines J-K Network Services Full time
Job Title: Business Transformation Associate

Join J-K Network Services, a leading BPO company, as a Business Transformation Associate and be part of a dynamic team that drives innovation and excellence.

About the Role:

We are seeking a highly motivated and experienced professional to facilitate process improvement and assist business owners in enhancing existing process performance. The ideal candidate will have a strong background in Business Excellence, Business Transformation, Operational Excellence, and Continuous Improvement, with a focus on the Finance and Accounting field.

Key Responsibilities:
  • Facilitate process improvement and assist business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
  • Assist the organization in creating, monitoring, measuring, and analyzing standardized processes.
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
Requirements:
  • Bachelor's degree holder.
  • At least 3 years of work experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, Process Improvement under Finance and Accounting field.
  • At least 1 year of work experience in leading and value stream mapping activities.
  • Work experience in BPO Company or any related industry.
  • Amenable to work onsite.
What We Offer:
  • Competitive salary.
  • Health Insurance (HMO) and Life Insurance coverage from day 1 of employment.
  • Expanded maternity leave up to 120 days.
  • Expanded paternity leave up to 30 days.
  • Employee Stock Purchase Plan.
  • Loyalty and Christmas Gift.
  • Inclusion and Diversity Benefits.
  • Night Differential Allowances.
  • Car and Housing Plan.
  • Company-sponsored trainings, upskilling, and certification.
  • Flexible Working Arrangements.
  • Healthy and Encouraging Work Environment.