API Solutions Specialist

7 days ago


Manila, National Capital Region, Philippines EFlexervices Full time
About eFlexervices
eFlexervices is a leading BPO company dedicated to providing exceptional quality and building trust. Our core philosophy revolves around matching talent with organizations we support.
We invest in our workforce, optimize performance, and maximize efficiency to achieve excellence.

**Job Overview**
We are seeking a skilled Technical Support Engineer to join our team. In this role, you will assist our users in leveraging our API, webhooks, and custom integrations to maximize their purchasing experience. You will utilize your technical expertise to resolve client-reported bugs and collaborate with cross-functional teams to drive process improvements.

**Responsibilities**
* Provide exceptional customer support with API, webhooks, and managed applications
* Communicate effectively with clients regarding bug fixes and product enhancements
* Work closely with Engineering and Product teams to resolve client-reported bugs and issues
* Develop strategic partnerships with our Solutions Engineering team to deliver custom integration solutions
* Leverage your technical acumen to adapt your approach for diverse audiences

**Requirements**
* Proven experience in a customer-facing technical role with strong API knowledge
* Proficiency in at least one programming language and familiarity with web technologies
* Excellent communication and interpersonal skills

**Benefits and Perks**
eFlex offers a comprehensive compensation package, flexible work arrangements, wellness programs, and opportunities for growth and development. We prioritize individual success and foster a positive work environment.

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