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Marketing Development Associate

1 week ago

Cebu City, Central Visayas, Philippines Universal Hotels and Resorts, Inc. Full time

Job Overview:

  • We are seeking a skilled Marketing Development Associate to join our team at Universal Hotels and Resorts, Inc.

Responsibilities:

  • Create and implement effective sales strategies to drive business growth.
  • Research and identify new business opportunities both locally and internationally.
  • BUILD STRONG RELATIONSHIPS WITH CLIENTS AND PROSPECTS THROUGH EFFECTIVE COMMUNICATION AND CUSTOMER SERVICE.
  • Develop and maintain professional networks with clients to foster long-term partnerships.
  • Address customer inquiries, concerns, and complaints in a timely and professional manner.
  • Maintain the confidentiality of customer information and adhere to company policies.
  • Assist in overseeing special events and promotions to enhance marketing efforts.
  • Resolve customer disputes and complaints efficiently and effectively.
  • Promote tourism and hospitality in the Philippines to attract international visitors.
  • Ensure compliance with company policies and regulations, including PAGGOR.
  • Perform other job-related duties as assigned.

Qualifications:

  • Proficiency in using Opera Hotel system and IGT Gaming system for daily operations.
  • Ability to communicate fluently in multiple languages, including Korean, Japanese, and other Asian languages.
  • Team player with excellent communication and interpersonal skills.
  • Computer literacy and basic understanding of software applications.
  • Self-motivated and able to work with minimal supervision.
  • Able to adapt to changing work environments and schedules.