Strategic HR Payroll Specialist

2 weeks ago


Manila, National Capital Region, Philippines Equinix Full time
About Equinix

As a digital infrastructure company, Equinix operates over 260 data centers globally. Our trusted platform enables organizations to access the right places, partners, and possibilities to scale with agility.

A career at Equinix means collaborating on impactful work, surrounded by opportunities to learn new skills and grow in various directions. We value diversity and equity in our work environment, fostering an inclusive culture that aligns with our core values.

Job Summary:

This role involves providing customer service support to managers and employees as the subject matter expert for APAC Benefits, Rewards, and Payroll operations. Responsibilities include handling employee inquiries, managing HR processes, collaborating with the payroll team, and ensuring compliance with local statutory requirements.

Key Responsibilities:

  • Responsible for operational excellence in APAC Benefits, Rewards, and Payroll operations, with a focus on Philippines operations.
  • Escalate and resolve issues related to Benefits, Rewards, and Payroll.
  • Maintain high-quality standards and adhere to service level agreements (SLAs) in designated functional areas.
  • Coordinate with different HR operational teams to ensure data quality in HRIS (Workday) and Service Now. Generate various reports.
  • Address operational issues and provide regular feedback to team members.
  • Participate in ad hoc projects.

Qualifications and Skills:

  • At least 5 years of experience in PH Payroll and Benefits.
  • Familiarity with HRIS data maintenance, preferably with knowledge of Workday.
  • Good understanding of HR payroll processes.
  • Team-oriented, detail-oriented, and follows procedures.
  • Strong problem-solving skills and resourcefulness, able to work independently.
  • Demonstrates strong security and confidentiality practices.
  • Proactive, meticulous, and committed.
  • Good team player, able to work with staff at all levels.


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