Senior Quality Assurance Specialist

6 hours ago

Davao City, Davao, Philippines beBeeQuality Full time ₱6,000,000 - ₱8,000,000
Job Title: Senior Quality Assurance Specialist

About the Role

We are seeking a detail-oriented and proactive individual to fill this senior quality assurance specialist role.

This position will ensure our digital projects meet the highest standards of quality, while also acting as a bridge between clients and the development team.

Main Responsibilities:

  • Review and test completed work to identify defects, inconsistencies, or usability issues.
  • Log and track bugs in Trello, providing clear reproduction steps and supporting evidence.
  • Identify not only task-specific defects but also related side issues that could impact project quality.
  • Ensure issues are addressed before delivery to the client.

Client Support & Project Coordination:

  • Liaise directly with clients to assess incoming support requests, clarifying requirements where needed.
  • Translate client feedback into actionable tasks for the development team.
  • Prioritize and manage support tickets to ensure timely resolution.
  • Track project progress and update relevant stakeholders.
  • Send back completed work / tasks to client for testing with clear communication and steps to test

Key Tools & Processes:

  • Work within Trello and Jira to manage and monitor tasks.
  • Ensure project documentation is up to date and accurate.
  • Collaborate closely with developers, designers, and other stakeholders to maintain smooth workflows.

Requirements:

  • 5+ years' experience in manual QA, ideally within a digital agency or software development environment.
  • Strong familiarity with Trello, Jira, or similar project management tools.
  • Excellent communication skills and ability to work directly with clients.
  • High attention to detail with the ability to think beyond the immediate task.
  • Proactive in identifying issues before they are raised by the client.
  • Strong organisational skills and ability to manage multiple priorities.

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