Business Process Improvement Analyst

4 days ago


Taguig, National Capital Region, Philippines General Motors Full time
Role Summary

As a Fraud, Loss Prevention and Compliance Analyst at General Motors, you will be responsible for identifying and mitigating potential revenue leakage and fraudulent activities across our OnStar services and Global Connected Customer organization. This role requires a high degree of attention to detail, strong analytical skills, and the ability to work independently.

Main Responsibilities
  • Complete daily transactions workload as assigned within agreed service levels.
  • Ensure productivity targets and service level requirements are achieved.
  • Identify suspicious account activity and/or cases that created loss exposure to the business unit.
  • Articulate findings to management.
  • Create, maintain, and comply with standard operating procedures.


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