
Retail Customer Service Job
6 days ago
The primary responsibility of a customer service representative in a retail store is to provide excellent customer experience, ensuring that every interaction leaves a positive impression on our customers.
About the RoleThis is an entry-level opportunity for individuals who are eager to learn and grow with our organization. As a customer service representative, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support to our valued customers.
Key Responsibilities:- Provide exceptional customer service through phone, email, and in-person interactions.
- Answer customer inquiries and resolve issues in a timely and professional manner.
- Process customer transactions accurately and efficiently.
- Maintain a clean and organized workspace, adhering to store standards.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy when handling cash and credit transactions.
- Willingness to learn and adapt to new processes and technologies.
- A competitive hourly wage.
- Opportunities for advancement and professional growth.
- A dynamic and supportive work environment.
- Ongoing training and development programs.
- Must be able to stand for long periods and move freely throughout the store.
- Must be able to lift up to 25 pounds occasionally.
- Work schedule may include evenings, weekends, and holidays.
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