Retail Customer Service Job

6 days ago


Bacolod City, Western Visayas, Philippines beBeeCustomerService Full time ₱20,000 - ₱25,000
Customer Service Representative - Retail Store

The primary responsibility of a customer service representative in a retail store is to provide excellent customer experience, ensuring that every interaction leaves a positive impression on our customers.

About the Role

This is an entry-level opportunity for individuals who are eager to learn and grow with our organization. As a customer service representative, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support to our valued customers.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Answer customer inquiries and resolve issues in a timely and professional manner.
  • Process customer transactions accurately and efficiently.
  • Maintain a clean and organized workspace, adhering to store standards.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills and accuracy when handling cash and credit transactions.
  • Willingness to learn and adapt to new processes and technologies.
What We Offer:
  • A competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
  • Ongoing training and development programs.
Working Conditions:
  • Must be able to stand for long periods and move freely throughout the store.
  • Must be able to lift up to 25 pounds occasionally.
  • Work schedule may include evenings, weekends, and holidays.


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