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Business Operations Director for Quality and Staff Management

2 weeks ago

Manila, National Capital Region, Philippines Carelon Global Solutions Full time

Company Overview:

Carelon Global Solutions is a leading healthcare organization dedicated to providing high-quality services to its clients.

We are seeking an experienced professional to join our team as a Business Operations Director for Quality and Staff Management.

This role will play a critical part in shaping the future of our organization by overseeing the development, implementation, and maintenance of quality initiatives and staff management processes.


Job Description:

Key Responsibilities
  • Quality Initiatives:
  •   Develop and implement quality initiatives that align with the company's goals and objectives.
  •   Collaborate with cross-functional teams to ensure seamless execution of quality projects.
  • Staff Management:
  •   Provide strategic guidance and support to staff members on day-to-day operations.
  •   Oversee staffing requirements, scheduling, and leave management to ensure optimal resource allocation.
  • Policies and Procedures:
  •   Review and update departmental policies and procedures to ensure accuracy and compliance.
  •   Collaborate with management and other stakeholders to maintain and improve operational metrics.
  • Reporting and Analysis:
  •   Prepare and analyze reports to inform business decisions and drive performance improvement.

Required Skills and Qualifications:

  • Bachelor's degree in a relevant field such as business administration, healthcare management, or a related field.
  • Minimum 5 years of experience in quality management, staff management, or a related field.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a fast-paced environment.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing organization.
  • A collaborative and supportive work environment.

Others:

  • This role requires strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
  • Associate professionals in this role are expected to have strong technical knowledge and expertise in quality management, staff management, and related areas.