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Financial Relationship Manager
2 weeks ago
We are looking for a debt resolution specialist to join our team at MC2-Life Bank Mandaue Branch. As a key member of our debt recovery team, you will be responsible for managing overdue accounts, negotiating payment terms, and ensuring the timely recovery of debts.
Main Responsibilities- Develop and implement effective strategies for debt recovery, working closely with clients to resolve outstanding balances
- Negotiate payment plans and terms with clients, ensuring fair and reasonable outcomes
- Maintain accurate records and reports, providing regular updates to management on account status and progress
You will work closely with internal stakeholders, including credit analysts and loan officers, to identify potential risks and opportunities for growth.
Requirements- High school diploma or equivalent required; bachelor's degree preferred
- Minimum 2 years' experience in collections, customer service, or a related field
- Excellent communication and negotiation skills, with the ability to build rapport with clients
- Valid driver's license