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Account Relationship Manager

3 weeks ago

Mandaue City, Central Visayas, Philippines Rentokil Pest Control South Africa Full time
Key Responsibilities

This role involves managing key accounts and customer relationships to drive business growth and customer satisfaction. You will be responsible for delivering high-quality results, meeting performance targets, and maintaining excellent communication with customers and internal stakeholders.

  • Main Tasks:
  • Develop and implement account plans to achieve sales targets and improve customer relationships.
  • Conduct regular quality inspections and customer visits to ensure high levels of customer satisfaction.
  • Act on opportunities to generate incremental business, upsell, and improve cash collection.
  • Collaborate with cross-functional teams to provide excellent customer service and support.
  • Ensure accurate record-keeping, documentation, and reporting to maintain transparency and accountability.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform strategic decision-making.