Order Management Specialist
1 day ago
This role is focused on ensuring seamless order management processes, leveraging expertise in customer service and supply chain management to drive business success.
The ideal candidate will possess a strong understanding of order management principles, excellent communication skills, and the ability to work effectively in a team environment.
Key responsibilities include managing orders from receipt to delivery, coordinating with internal stakeholders, and identifying opportunities for process improvements.
Responsibilities- Enter SAP Orders according to ContiTech Work Instructions, MTS Orders in SAP Module SD (P61) -> Pilot AAM PTS Business
- Order Intake via EDI, Tangro, manual orders
- Confirm orders with lead times based on CT Guideline to customers via SAP workflow or shared E-Mail Address within 2 working days
- Orders will be sent from CT to External Service Provider via E-Mail
- Bachelor's degree or equivalent
- 2-5 years of experience in Customer Service, Order Management or Supply Chain roles
- Order Management or Supply Chain Management experience required
- Small group project or process improvement initiative
- At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America, or North America market
We are looking for a highly motivated and organized individual who can thrive in a fast-paced environment. If you have a passion for order management and customer service, we encourage you to apply.
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