Award-Winning Helpdesk Professional Wanted

2 days ago

Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱250,000 - ₱350,000
Helpdesk Specialist

Schedule: Monday – Friday (06:30 AM - 03:30 PM)

Job Overview:

As a Helpdesk Specialist, you will be the primary point of contact for users experiencing technical issues. Your role will involve troubleshooting and resolving problems in a timely and professional manner.

Key Responsibilities:

  • Create/Change/Remove user accounts
  • Manage Security and Group Policy changes
  • Administer networking services including router and switch administration, connectivity and internet settings
  • Configure Email services, creation, settings and troubleshooting
  • Manage Office365 services including creating new accounts, users, settings and administration
  • Set up SharePoint permissions to files/folders for users and troubleshoot OneDrive issues
  • Troubleshoot general issues surrounding unavailable services, printing, performance etc.
  • Enrolment into Microsoft Intune and associated devices to Azure and local domains

Requirements:

  • Microsoft certifications and working knowledge of ITIL
  • Assertive communication skills with the ability to communicate effectively over the phone, interpersonally and written
  • Extensive hands-on experience troubleshooting support issues across numerous enterprises is essential

Nice to Have:

  • Experience with LAN and WAN networks would be an advantage
  • Proven ability to work across teams, and to build and maintain effective relationships with clients and staff

Benefits:

  • WFH
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Regular Company Events, Work Life Balance, and Career growth opportunities

Work Environment:

Our company helps clients gain a competitive advantage by offering comprehensive and cost-effective solutions. We partner with brands to offer hardware/software installation and maintenance. Consultation and technical support are also provided.

Equal Employment Statement: Employment decisions at our company will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. Our company ensures the full confidentiality of the data it processes.

  • Award-Winning Marketing Professional for AI Safety Services Wanted

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeMarketing Full time $100,000 - $150,000

    Job TitleAward-winning Marketing Professional for AI Safety Services wanted. Job DescriptionDrive revenue growth and elevate our brand by spearheading AI safety services marketing initiatives.Accelerate pipeline, boost sales, and fortify our position as the trusted voice of safe AI.

  • Architecture Awards Specialist

    2 days ago

    Tarlac City, Central Luzon, Philippines beBeeArchitecture Full time $60,000 - $70,000

    Seeking a seasoned professional to lead, manage, and execute award submissions for top-tier national and international programs.The RoleYou'll help identify the right projects for the right platforms and craft submission packages that reflect the intent, innovation, and visual power of our work.Responsibilities include developing an annual awards submission...

  • Award-Winning Architectures Seeking Seasoned Consultant

    2 days ago

    Mandaue City, Central Visayas, Philippines beBeeArchitectural Full time ₱30,000 - ₱50,000

    Lead Architecture Awards ConsultantWe are seeking a seasoned and accomplished professional to lead, manage, and execute award submissions for top-tier national and international programs. As a Lead Architecture Awards Consultant, you will be responsible for identifying the right projects for the right platforms and crafting submission packages that reflect...

  • Award Winning Customer Support Professional

    2 days ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time ₱600,000 - ₱800,000

    Technical Customer Service RepresentativeWe are seeking a highly skilled and tech-savvy customer support agent to join our dynamic team. This role demands exceptional leadership abilities, extensive experience in customer service management, and a solid understanding of eCommerce operations.The ideal candidate will excel in both written and verbal English...

  • Award Submission Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeArchitectural Full time $40,000 - $80,000

    Our organization is seeking a seasoned professional to lead, manage and execute award submissions for top-tier national and international programs.The RoleWe require a candidate with proven experience managing architecture and design award submissions.The ideal candidate will have strong familiarity with various award platforms.Excellent writing skills with...

  • IT Helpdesk

    1 week ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time $104,000 - $130,878 per year

    Role: IT Helpdesk Specialist (Internal)Location: Onsite - Clark, Pampanga, Philippines Type: Full-time Reports To: IT and Cyber Security Manager About the RoleWe're looking for an IT Helpdesk Specialist to join our growing internal IT team. In this role, you'll be the first point of contact for technical support across The Back Room. You'll handle...

  • IT Helpdesk

    1 week ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time $104,000 - $130,878 per year

    Role: IT Helpdesk Specialist (Internal)Location: Onsite - Clark, Pampanga, Philippines Type: Full-time Reports To: IT and Cyber Security Manager About the RoleWe're looking for an IT Helpdesk Specialist to join our growing internal IT team. In this role, you'll be the first point of contact for technical support across The Back Room. You'll handle...

  • IT Helpdesk

    1 week ago

    Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱104,000 - ₱130,878 per year

    Role: IT Helpdesk Specialist (Internal)Location: Onsite - Clark, Pampanga, Philippines Type: Full-time Reports To: IT and Cyber Security ManagerAbout the RoleWe're looking for an IT Helpdesk Specialist to join our growing internal IT team. In this role, you'll be the first point of contact for technical support across The Back Room. You'll handle...

  • Intake Coordinator

    2 days ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time $40,000 - $60,000

    Job Title: Intake SpecialistThis role involves providing exceptional customer service and ensuring seamless patient care.Required Skills and Qualifications:Bachelor's degree in a related field such as healthcare, social work, or business administration.2+ years of experience in a related field.Excellent communication and interpersonal...

  • IT Helpdesk

    1 week ago

    Angeles City, Central Luzon, Philippines MCI Full time

    OverviewAngeles City, PHFull-TimeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a skilled IT Helpdesk Specialist...