
Digital Platform Specialist
7 days ago
Job Overview
The Digital Platform Design Lead role involves hands-on technical expertise in designing, configuring, and continuously improving Microsoft 365 services across the organization.
- As a technical owner and subject matter expert, you will focus on performance, integration, and user experience for Microsoft 365 platforms.
- Lead the configuration, deployment, and optimization of services across Exchange Online, SharePoint, OneDrive, Teams, Power Platform, and related compliance/security tools.
- Collaborate with architecture, cybersecurity, and infrastructure teams to ensure secure, compliant, and resilient service delivery.
- Provide technical guidance and documentation to support platform standardization and governance in collaboration with the cybersecurity team.
- Partner with Application Support and TBM teams to drive adoption, training, and effective use of productivity tools.
- Support service integration across M365, Box, and other platforms within the digital workplace ecosystem.
- Act as an escalation point for complex issues and service interruptions, providing third-level support.
- Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning.
- Develop and mentor junior engineers and regional IT staff, ensuring consistent capabilities across the organization.
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