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CRM Solutions Architect

1 week ago

Taguig, National Capital Region, Philippines Neksjob Corporation Full time

Neksjob Corporation is looking for a CRM Solutions Architect to lead our transformation initiatives. This role requires a strong understanding of CRM platforms, integration tools, and Martech technologies.

Key Responsibilities:
  • Define and implement CRM strategies to drive customer acquisition, engagement, and loyalty.
  • Develop and manage the full lifecycle of sales and marketing programs, from strategy definition to technical delivery.
  • Lead workshops, gather requirements, create solution blueprints, and drive the design and deployment process across cross-functional teams.
  • Analyze data and optimize CRM strategies to improve sales and marketing performance and ROI.
  • Collaborate on the development, integration, and support of CRM and Martech platform technologies.
What You Bring:
  • Extensive experience in Salesforce Sales, Service, and Marketing Cloud implementation.
  • Strategic and technical knowledge of CRM, Marketing software, Channel integration, Real-Time Decisioning, and personalization strategies.
  • Proven experience navigating global matrix organizations and delivering results in complex client environments.
  • Adaptable, resilient, and capable of working in a fast-paced, unstructured, and remote setting.