Technical Services Specialist

5 days ago


Ayala Alabang, National Capital Region, Philippines Fresenius Medical Care Full time

About the Role:

We are seeking a skilled Technical Services Engineer to join our team. As a key member of our service delivery team, you will be responsible for installing, integrating, and training customers on our dialysis equipment.

Key Responsibilities:

  1. Participate in the planning, installation, and integration of dialysis equipment and/or water treatment systems.
  2. Provide user and technical training to customer personnel who operate medical equipment.
  3. Effectively document all service activities, including assessment of services needed and categorization of services provided.
  4. Consult with clinicians regarding proper, safe, and effective use and care of medical equipment and water treatment systems.
  5. Coordinate with customer service representatives and validate information for machine and customer inquiries and/or complaints.

Requirements:

  1. Preferred experience in field service.
  2. Engineering graduate preferably in Electronics or Biomedical discipline.
  3. Knowledge in MS Office (MS Word, Excel, PowerPoint) with good communication skills.
  4. Valid driver's license; fresh graduates are acceptable.


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