
Student Support Specialist
1 week ago
Seamless communication and data management are key to success in this role. As a Student Manager, you will be responsible for providing exceptional support to clients and team members. Your primary goal is to ensure that everyone feels supported and connected.
Key Responsibilities- Communication: Establish and maintain relationships with clients, delivering high-quality research findings, reminders, updates, and other relevant messages in a timely and professional manner.
- Research: Conduct thorough analysis and recommend schools that best match client profiles, utilizing a data-driven approach. Research and summarize college application requirements, summer programs, extracurricular activities, and other relevant opportunities.
- Information Management: Collect, organize, update, and maintain comprehensive client information, ensuring confidentiality and integrity of all data handled.
- Logistics and Administration: Coordinate office activities, handle client communications, direct inquiries, and provide administrative support, including scheduling, document preparation, and meeting coordination.
- Bachelor's degree in Education, Psychology, Creative Writing, or related fields.
- Excellent verbal and written communication skills, with experience engaging diverse audiences and contexts.
- Strong critical thinking, analytical, and decision-making abilities, with a proactive approach to identifying challenges and developing strategic solutions.
- Proficient in productivity software, Google Docs, Google Sheets, Gmail, Slack, and similar business tools.
- Effective time management and organizational skills, with experience managing multiple demands and meeting deadlines in a fast-paced environment.
- Experience working with diverse children, teenagers, young adults, and their families in educational or community settings.
This role offers a unique opportunity to make a real impact in the lives of students and families. If you are passionate about education and customer service, this could be the perfect fit for you.
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