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Customer Experience Representative

1 week ago

Manila, National Capital Region, Philippines Kroll Full time

We are seeking a Customer Experience Representative to join our team at Kroll. In this role, you will be responsible for delivering exceptional customer experiences and support.

Responsibilities:

  • Provide technical support and assistance to customers
  • Develop and maintain strong relationships with customers
  • Identify and escalate complex issues to senior support staff
  • Contribute to ongoing training and development programs

Qualifications:

  • Education: High school diploma or equivalent required
  • Experience: 1+ year in customer-facing role
  • Skills: Excellent communication, empathy, and problem-solving skills