Virtual Process CSR Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Velasco Outsourcing Company Full time
Company Overview
Velasco Outsourcing Company is a leading provider of outsourcing services, offering a unique opportunity for individuals to work in a virtual environment. Our company prides itself on innovation and customer satisfaction.

Salary
We offer a competitive salary ranging from 20k to 24k, providing a stable financial foundation for our employees. This remuneration package is designed to recognize the value and dedication of our team members.

Job Description
In this role, you will be responsible for handling customer inquiries and providing exceptional service. Your primary goal will be to ensure customer satisfaction through efficient communication and problem-solving skills. As a CSR specialist, you will be working in a virtual process, utilizing your expertise to resolve customer complaints and concerns. You will also be responsible for promoting our products and services, highlighting their benefits and features to customers.

Required Skills and Qualifications
To be successful in this position, you will need excellent communication and interpersonal skills. You should be able to work effectively in a virtual environment, utilizing technology to stay connected with colleagues and customers. A college degree is not necessary, but it is highly recommended. We are open to candidates with or without BPO experience, as long as they possess the required skills and qualifications. No resume is needed; we encourage applicants to apply immediately.

Benefits
This role offers various benefits, including a competitive salary, opportunities for growth and development, and a supportive work environment. You will have access to tips provided via phone call, ensuring that you can provide exceptional customer service. Additionally, this is a one-process-only job, meaning that you will only handle one process at a time, allowing you to focus on delivering high-quality results.

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