Healthcare Industry Expansion Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCareCoordination Full time $70,000 - $90,000
Job Overview

We are seeking a Care Coordination Specialist to join our team. In this role, you will play a crucial part in expanding our presence in the healthcare industry. Your primary focus will be on guiding and supporting providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.

About the Role
  • Care Coordination (80%)
    • You will serve as the first point of contact, ensuring a professional and welcoming patient experience.
    • Collect, verify, and update patient information accurately while ensuring confidentiality.
    • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
    • Manage patient records in EMR systems, ensuring compliance with HIPAA regulations.
    • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
    • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
    • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
  • Provider Partnership (20%)
    • Conduct provider outreach and present our value proposition to acquire provider partnerships.
    • High outbound call volume handling
    • Maintain accurate outreach records in HubSpot CRM
    • Track and report KPIs (calls, emails, meetings, conversion rates)
    • Share insights on prospect feedback and market trends to improve strategies
Key Responsibilities
  • Complete product training and gain proficiency in HubSpot CRM & outreach tools.
  • Develop a target account list and begin initial outreach.
  • Shadow sales calls to understand prospect pain points.
  • Conduct mock prospecting sessions for script refinement.
Requirements
  • Proven experience in Care Coordination, especially in physical healthcare.
  • 1+ years of outbound sales experience (healthcare preferred).
  • Strong cold-calling & email outreach skills.
  • Proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced, metrics-driven environment.
Benefits
  • Fully remote work arrangement.
  • Ample paid time off to rest and recharge.
  • Direct mentorship from international industry experts.
  • Ongoing access to resources for professional growth.
  • Flexible hours that support a healthy work-life balance.

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