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Customer Success Representative

1 week ago

Davao City, Davao, Philippines ZEISS Medical Technology Full time

We are seeking a highly skilled and motivated Field Service Engineer to join our team at ZEISS Medical Technology. As a member of our service delivery team, you will be responsible for ensuring that our medical equipment is functioning properly and providing excellent customer service.

Key Responsibilities:
  • Perform technical support and customer care activities, including diagnosis and troubleshooting
  • Collaborate with the sales team to deliver demos, exhibitions, and trade shows
  • Offer installation, setup, repair, calibration, and regular maintenance services to customers
Requirements:
  • Degree in Electrical & Electronic Engineering or Biomedical Engineering
  • At least 4-6 years of experience in medical equipment technical support
  • Excellent communication and problem-solving skills