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EMEA HR Operations Lead

3 weeks ago

Pasig, National Capital Region, Philippines Orica Limited Full time
Key Responsibilities

As an HR Operations Lead, you will be responsible for implementing KPIs for the team, acting as the business escalation point for tier 1 HR support requests, and preparing RCA for each issue encountered.

  • Implement preventive action plans and process improvements based on identified causes.
  • Ensure stakeholder needs are met according to agreed SLAs and that team deliverables meet quality standards.