
Case Management Specialist
7 days ago
This is a full-time, long-term position dedicated to serving one client in a remote setting. The Legal Coordinator will facilitate the smooth progression of client matters by managing workflows, tracking case statuses, and resolving workflow issues.
Main Responsibilities:- Manage the firm's legal workflow pipeline to ensure tasks and cases progress within deadlines and milestones.
- Review case statuses weekly to identify overdue tasks, retainer replenishment needs, or delays requiring attention or resource adjustments.
- Communicate with attorneys, paralegals, and support staff to clarify task assignments, address workflow issues, and ensure progress is maintained.
- Assist in preparing and maintaining reports to highlight case progress, workflow patterns, and areas needing improvement.
- Conduct routine checks in the case management system to ensure deadlines, time entries, and documentation are accurate and up-to-date.
- Coordinate and facilitate case status meetings with the legal team, ensure active cases are discussed, next steps identified, and tasks assigned appropriately.
- Provide updates to the Administrator on case pipeline status and escalate ongoing challenges requiring higher-level intervention.
- Assist in implementing changes or improvements to workflows as directed by leadership, offering feedback and suggestions when appropriate.
- At least 3 years of experience in a legal environment (e.g., case coordination, paralegal work, or legal operations).
- Strong understanding of legal workflows and case management processes.
- Proficiency with Microsoft Office Suite and case management systems.
- Commitment to maintaining confidentiality and exercising discretion with sensitive information.
- General knowledge of legal terminology and procedures.
- Exceptional organizational skills with attention to detail and accuracy.
- Fully fluent in English.
- Ability to work U.S. business hours (Pacific, Central, or Eastern Time).
- Career-oriented mindset; this position is for serious, long-term candidates.
- Experience with case management software and legal workflow tools; familiarity with Clio is beneficial.
- Certification in legal studies is highly valued.
- Effective interpersonal skills and ability to collaborate across teams.
- Ability to learn and adapt to new technologies quickly.
- Strong verbal and written communication skills.
- Time management and prioritization abilities.
- Problem-solving with minimal guidance, intellectual curiosity, resourcefulness, professionalism.
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