Call Center Optimization Expert
24 hours ago
The Call Center Optimization Expert will play a critical role in driving efficiency and effectiveness in our dialer campaigns. As a Dialer Campaign Specialist, you will analyze campaign performance data, identify trends, and make data-driven decisions to improve results.
Main Responsibilities:
- Develop and implement strategies to optimize dialer system performance.
- Analyze campaign performance data to identify areas for improvement.
- Provide regular reports on key metrics and recommendations for enhancement.
- Work closely with cross-functional teams to align campaigns with business objectives.
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Call Center Expert
2 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a highly motivated and organized Call Center Expert to join our team at Neksjob Corporation. As a Call Center Expert, you will be responsible for handling customer interactions and providing exceptional customer service.Key Responsibilities:Answer customer calls and respond to customer inquiries in a professional and courteous manner.Resolves...
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Call Center Optimization Specialist
9 hours ago
Quezon City, National Capital Region, Philippines LeadAdvisors Full timeJob OverviewWe are seeking a detail-oriented and analytical expert to optimize scheduling, forecasting, and real-time monitoring for our BPO operations. The successful candidate will ensure staffing levels align with business needs, maximizing efficiency while maintaining Service Level Agreements (SLAs), agent productivity, and customer satisfaction.Main...
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Call Center Director
2 days ago
Quezon City, National Capital Region, Philippines Afni, Inc. Full timeAfni, Inc. is seeking an experienced Call Center Director to lead our customer service operations.About the RoleThis is a leadership position responsible for planning and implementing call center strategies and operations; improving systems and processes; managing staff.The Associate Director serves customers by:Determining call center operational strategies...
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Call Center Customer Support Experts
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeJob DescriptionNeksjob Corporation is seeking talented call center agents to join our team.As a call center agent, you will be responsible for responding to customer inquiries, resolving issues efficiently, and providing excellent customer service.Key Responsibilities:Provide exceptional customer service through effective communication and problem-solving...
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Call Center Agent
21 hours ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19kCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
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Call Center
1 week ago
Makati City, National Capital Region, Philippines Call Center Careers Inc. Full timeWE'RE HIRING Onsite ProcessWilling Start on Feb 10,Earn: Up to 27k Salary OfferPosition: Customer Service Representative, Telco accountQualifications:Open for Newbies and Career ShiftersOnsite set-upHs , SHS , Fresh , College GraduateWith or Without BPO experienceFree tips via phone callStart AsapClick Apply now
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Call Center
1 week ago
Makati City, National Capital Region, Philippines Call Center Careers Inc. Full timeOpen for Career ShiftersJoin us on: February 12 ,26 For exciting opportunities for youCustomer Service Representative & TELCO accounts( Pure Voice ) High school, Senior Highschool,Under grad and College graduates are welcomeOpen for newbiesGood English Communication SkillsSAME DAY JOB OFFER FOR YOULet's Kickstart your Career journeyClick here to Apply
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Call Center Representative
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeCompany OverviewNeksjob is a dynamic organization that provides exceptional customer service through our call center team. We are committed to delivering high-quality support to our clients.Job DescriptionWe are seeking a motivated and customer-focused Call Center Agent to join our team in Quezon City. As a Call Center Agent, you will be the first point of...
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Call Center Professionals
2 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeWe are looking for Call Center Professionals to join our team at Neks Job Philippines. As a Call Center Professional, you will be responsible for handling customer calls, resolving issues, and ensuring that customers have a positive experience.Key Tasks:Respond to customer inquiries and resolve issues promptlyManage customer relationships and build trustMeet...
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Call Center Operations Strategist
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time**Role Overview:** We are seeking a skilled Call Center Operations Strategist to join our team. In this role, you will be responsible for planning and implementing call center strategies and operations to improve customer satisfaction and drive business growth. Key responsibilities include:Determining call center operational strategies by...
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Call Center Agent
3 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19kCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
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Call Center Scheduling Analyst
3 days ago
Mandaluyong City, National Capital Region, Philippines Global Payments, Inc. Full timeAt Global Payments, Inc., we are seeking a skilled Call Center Scheduling Analyst to join our team. As a Call Center Scheduling Analyst, you will play a critical role in ensuring the optimal utilization of our resources.Key Responsibilities:Forecasting and Planning: Compile staffing level requirement forecasts and workplace scheduling in call-center...
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Call Center Strategic Planner
2 days ago
Quezon City, National Capital Region, Philippines Nezda Global Full timeAre you a strategic thinker with exceptional leadership skills? Do you have a passion for call center operations and customer experience? We are seeking a Call Center Strategic Planner to join our team at Nezda Global.About the Role:This role involves developing and implementing call center strategies and operations plans, managing staff, and driving...
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Call Center Representative
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a Call Center Representative to join our Neksjob Philippines team. As a Call Center Representative, you will be responsible for interacting with customers, responding to their inquiries, and resolving any issues they may have.Required Skills:Excellent communication skillsAble to work in a team environmentAdaptable and flexibleAbout Us: Neksjob...
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Call Center Specialist
2 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeNeks Job Philippines is seeking a dedicated and customer-focused Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the Role:Answering incoming calls from customers in a timely and efficient mannerSolving customer...
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Call Center Professional
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob Title: Call Center ProfessionalJob Summary: Neksjob Philippines is seeking a highly skilled Call Center Professional to join our team.Key Responsibilities:Handle customer inquiries and concerns via phone, email, or chatProvide technical support and guidance to customersMeet or exceed sales targets and performance metricsRequirements:High School Diploma...
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CSR Account
21 hours ago
Quezon City, National Capital Region, Philippines Call Center Careers Inc. Full timeLooking for a new job this 2025It's the perfect time to unwrap new opportunities and start freshFebruary ClassJoin our Virtual Recruitment Hiring NowQualifications:High School Graduate / SHS Graduate, College Level, College Graduate, Associate Graduate or Vocational GraduateNo Call Center Experience RequiredWilling to work onsiteGood English Communication...
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Call Center Agent
3 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeCall Center Agent - With Experience - QC Site 24kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional...
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Call Center Agents
21 hours ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeWHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE AGENTAnswering incoming calls from customers Sorting out customers' inquiries or requests Ensuring that customers' requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident,...
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Call Center Training Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines LeadAdvisors Full timeAbout the roleWe are looking for a highly skilled and experienced Call Center Training Specialist to join our team. The ideal candidate will be responsible for designing, implementing, and evaluating training programs that enhance the performance and efficiency of our call center agents. This role requires a strategic thinker with strong leadership,...