Call Center Optimization Expert

1 day ago


Quezon City, National Capital Region, Philippines LeadAdvisors Full time

The Call Center Optimization Expert will play a critical role in driving efficiency and effectiveness in our dialer campaigns. As a Dialer Campaign Specialist, you will analyze campaign performance data, identify trends, and make data-driven decisions to improve results.

Main Responsibilities:

  • Develop and implement strategies to optimize dialer system performance.
  • Analyze campaign performance data to identify areas for improvement.
  • Provide regular reports on key metrics and recommendations for enhancement.
  • Work closely with cross-functional teams to align campaigns with business objectives.

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