Call Center Scheduling Analyst
1 day ago
At Global Payments, Inc., we are seeking a skilled Call Center Scheduling Analyst to join our team. As a Call Center Scheduling Analyst, you will play a critical role in ensuring the optimal utilization of our resources.
Key Responsibilities:- Forecasting and Planning: Compile staffing level requirement forecasts and workplace scheduling in call-center environments.
- Reporting and Analysis: Prepare reports to determine call volume, calling patterns, service trends, and staff productivity.
- Scheduling Database Maintenance: Track vacation schedules, shift change requests, and monitor new-hire, holiday, and seasonal shift needs.
- High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
- No Relevant Experience Required: Typically no relevant experience is required, but previous work experience in a call center environment is preferred.
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Call Center
1 week ago
Mandaluyong City, National Capital Region, Philippines Lexie Staffing Full timeQUALIFICATIONS:• At least High school Graduate in Old Curriculum (With or Without call center experience)• Can communicate basic English• Willing to work in a shifting schedule• Must be fully vaccinated•willing to work in shifting schedule-Competitive Salary-Paid Training- With HMO - medical coverage- Career Growth- On-time Payout
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Call Center Operations Analyst
7 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeAbout E-Solutions IT ServicesWe are a leading provider of IT services, dedicated to delivering high-quality solutions that meet the evolving needs of our clients. As a Workforce Management Analyst, you will play a crucial role in optimizing our call center operations and driving business growth.Job DescriptionData Analysis and Reporting: Develop and maintain...
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Senior Quality Analyst
7 days ago
Makati City, National Capital Region, Philippines JobsAvenuePH Full timeAbout the RoleThe Senior Quality Analyst - Call Center position requires a proven track record of experience as a QA Supervisor or Senior QA Analyst in a call center environment.A strong leadership presence with experience in managing and mentoring a QA team is essential.Excellent analytical and problem-solving skills are necessary to identify and address...
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Call Center
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate...
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Call Center Expert
10 hours ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a highly motivated and organized Call Center Expert to join our team at Neksjob Corporation. As a Call Center Expert, you will be responsible for handling customer interactions and providing exceptional customer service.Key Responsibilities:Answer customer calls and respond to customer inquiries in a professional and courteous manner.Resolves...
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Call Center agent
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center agent (With Experience) - Mandaluyong - 20kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...
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Call Center Agent
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...
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Call Center
7 days ago
Makati City, National Capital Region, Philippines Call Center Careers Inc. Full timeWE'RE HIRING Onsite ProcessWilling Start on Feb 10,Earn: Up to 27k Salary OfferPosition: Customer Service Representative, Telco accountQualifications:Open for Newbies and Career ShiftersOnsite set-upHs , SHS , Fresh , College GraduateWith or Without BPO experienceFree tips via phone callStart AsapClick Apply now
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Call Center
7 days ago
Makati City, National Capital Region, Philippines Call Center Careers Inc. Full timeOpen for Career ShiftersJoin us on: February 12 ,26 For exciting opportunities for youCustomer Service Representative & TELCO accounts( Pure Voice ) High school, Senior Highschool,Under grad and College graduates are welcomeOpen for newbiesGood English Communication SkillsSAME DAY JOB OFFER FOR YOULet's Kickstart your Career journeyClick here to Apply
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Call Center agent
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center agent (With Experience) - Mandaluyong - 20kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...
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Call Center Representative
4 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeCall Center Representative (20k w/ experience) - Sucat Duties/Responsibilities:Maintain clear and effective communication with customers via phone, email, or chat, ensuring a smooth customer experience. Provide top-tier customer service to travelers by handling inquiries about flights, hotel bookings, car rentals, and travel packages.They therefore need...
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Quality Analyst for Sales
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey skillsQuality AnalystBPO Call centerSales experienceJob Title: QA for SalesWork set up: Onsite in Mandaluyong CityWork shift: Shifting scheduleSalary: 21KQualifications:• Amenable to work onsite• Can start immediately• At least 1 to 2 years QA Experience in BPO; Sales experience• at least 1 year of hard Sales experience
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Call Center Opening
1 week ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center Opening - Back-Office and Voice Support - Mandaluyong Site 17k monthlyYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly,...
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Call Center Operations Strategist
14 hours ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time**Role Overview:** We are seeking a skilled Call Center Operations Strategist to join our team. In this role, you will be responsible for planning and implementing call center strategies and operations to improve customer satisfaction and drive business growth. Key responsibilities include:Determining call center operational strategies by...
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Call Center Opening
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center Opening - Back-Office and Voice Support - Mandaluyong Site 17k monthlyYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly,...
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Call Center Agent
1 week ago
Quezon City, National Capital Region, Philippines Lexie Staffing Full timeQUALIFICATIONS:• At least High school Graduate in Old Curriculum (With or Without call center experience)• Can communicate basic English• Willing to work in a shifting schedule• Must be fully vaccinated•Shifting schedule-Competitive Salary-Paid Training- With HMO - medical coverage- Career Growth- On-time Payout
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Call Center Opening
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center Opening - Back-Office and Voice Support - Mandaluyong Site 17k monthlyYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly,...
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Call Center Opening
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center Opening - Technical Account - Mandaluyong Site 18kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High School Graduate...
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Call Center agent
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional service with professionalism, empathy, and...
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Call Center Opening
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeCall Center Opening - Technical Account - Mandaluyong Site 18kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High School Graduate...