
Corporate Client Manager
16 hours ago
The role of the Policy Management Officer involves working in a fast-paced environment and administrating a portfolio of corporate clients.
- Key Responsibilities:
- Act as the main point of contact for assigned group schemes, sales managers & brokers.
- Responsible for the policy management of small, medium, and large corporate clients.
- Be a strong team player with good communication skills.
- Ability and eagerness to learn new skills.
- Respond to requests from external and internal clients within required turnaround times.
- Build positive and professional working relationships with internal clients.
- Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete.
- Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.
- Follow department and company procedures in relation to anti-corruption and fraud, complaints handling, and data protection.
- Aim to achieve a first-time resolution when communicating via email or phone.
- Build positive and professional working relationships with external clients (i.e., group contacts, brokers, etc.). Manage your markets effectively as per team requirements.
- Work on additional tasks that may be assigned by superiors.
- 1-2 years' experience in a policy management/administration role in the insurance/financial services sector.
- Can work independently and with minimal supervision.
- Strong knowledge of Microsoft Office (Excel, Word).
- Experience in a customer and quality-focused environment, producing accurate work within team turnaround times.
- Fluent English and preferably a second language.
- Applicants able to start ASAP will be prioritized.
What We Offer
- Opportunity to work in a fast-paced environment.
- Chance to develop skills and expertise.
- Collaborative and supportive team environment.
- Competitive compensation package.
- Professional development opportunities.
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