Customer Service Representative
24 hours ago
Job Summary: We are seeking a highly skilled Customer Care Agent to join our team at Neks Job Philippines. As a Customer Care Agent, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to incoming customer calls, emails, and chats in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our products and services.
- Resolve customer complaints and issues in a fair and timely manner.
- Work collaboratively with other teams to ensure seamless customer experience.
Requirements:
- High School Graduate (old curriculum) / Senior High School Graduate (new curriculum) and above.
- At least 1 year of customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
Why Work with Us:
- Paid training and development opportunities.
- Competitive salary and benefits package.
- Opportunities for career advancement and growth.
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