Customer Service Representative

24 hours ago


Makati City, National Capital Region, Philippines Neks Job Philippines Full time

Job Summary: We are seeking a highly skilled Customer Care Agent to join our team at Neks Job Philippines. As a Customer Care Agent, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to incoming customer calls, emails, and chats in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Work collaboratively with other teams to ensure seamless customer experience.

Requirements:

  • High School Graduate (old curriculum) / Senior High School Graduate (new curriculum) and above.
  • At least 1 year of customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Why Work with Us:

  • Paid training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement and growth.


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